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❓ Frequently Asked Questions

Answers to all your questions about online file conversion

Converter Qu Help Center

Welcome to our comprehensive FAQ page. Here you'll find detailed answers to the most frequently asked questions about our file conversion platform, from usage instructions, security, privacy, to troubleshooting technical issues.

We've organized the FAQ into categories for easy navigation. Use the search box to find specific answers, or browse by category relevant to your question.

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📋 General Questions

Is Converter Qu really 100% free?

Yes, absolutely! Converter Qu is a completely free file conversion platform with no hidden fees, subscription charges, or premium tiers. You can:

  • Convert unlimited files without quantity restrictions
  • Access all 9+ tools without registration or login
  • Download conversion results without watermarks
  • Use for both personal and commercial purposes

We're committed to maintaining free access perpetually. This platform is supported by advertising revenue, allowing us to provide high-quality service without charging users.

Do I need to create an account or register?

Not at all. Converter Qu is designed for maximum convenience. Simply visit the website, choose the tool you need, upload your file, and convert. No sign-up hassles, no email verification, no password management.

This no-registration approach also enhances privacy since we don't collect or store any personal information from users.

Who develops Converter Qu?

Converter Qu was founded in 2026 by a dedicated development team passionate about creating accessible, high-quality digital tools. We're committed to democratizing access to professional-grade file conversion technology.

Our mission is to make powerful tools available to everyone without financial barriers, ensuring that anyone can efficiently manage their digital file conversion needs.

🔒 Security & Privacy

Are my files safe? What about privacy?

Absolutely safe. Security and privacy are our top priorities. Converter Qu uses a client-side processing architecture, which means:

  • Files are never uploaded to any server - all processing happens locally in your browser
  • Zero data storage - we don't store, log, or have any access to your files
  • Automatic deletion - data is cleared from browser memory immediately after conversion
  • No tracking - we don't track what files you convert or monitor your activity

This architecture provides maximum security, especially for sensitive documents, personal files, or confidential business materials.

Does Converter Qu use HTTPS/SSL?

Yes, our website is fully secured with HTTPS/SSL encryption. This ensures that all communication between your browser and our website is encrypted and protected from potential interception.

Look for the padlock icon in your browser's address bar as confirmation that the connection is secure.

Can I use Converter Qu for sensitive or confidential documents?

Yes. Our client-side processing architecture makes Converter Qu particularly suitable for sensitive or confidential documents. Since files never leave your device, there's no risk of data breaches, unauthorized access, or third-party exposure.

However, for extremely sensitive materials (classified documents, legal contracts with NDAs, medical records), we always recommend consulting with your organization's IT security policies.

🛠️ Technical Questions

Which browsers are supported?

Converter Qu works with all modern browsers:

  • Chrome/Chromium - Version 90+ (recommended)
  • Firefox - Version 88+
  • Safari - Version 14+
  • Edge - Version 90+
  • Opera - Version 76+

Mobile browsers are also fully supported, including Chrome Mobile, Safari iOS, and Firefox Mobile. Ensure your browser is updated to the latest version for best performance and compatibility.

What's the maximum file size I can convert?

File size limits vary by tool and primarily depend on your device capabilities:

  • Audio Converter: Up to 50MB recommended
  • Image Tools: Up to 10MB recommended
  • PDF Compression: Depends on available RAM, typically 50-100MB

Larger files require more memory and processing power. For very large files, ensure your device has adequate RAM and close unnecessary browser tabs for optimal performance.

Why is my conversion slow or failing?

Performance issues are usually caused by:

  • Large file size - Files over recommended limits need more processing time
  • Low device resources - Insufficient RAM or slow processor affects speed
  • Multiple browser tabs - Close unnecessary tabs to free up memory
  • Outdated browser - Update your browser to the latest version
  • Corrupted file - Ensure the source file is not corrupted or damaged

Try refreshing the page, closing other tabs, or using a more powerful device if issues persist.

Can it be used offline?

Partially yes. After the webpage has loaded completely, the actual conversion process doesn't require an internet connection since everything happens locally. However, the initial page load requires internet to download necessary scripts and resources.

For consistent offline use, consider desktop software alternatives. Our web-based approach is optimized for convenience and universal accessibility rather than offline capability.

✨ Features & Capabilities

What file formats are supported?

We support a comprehensive range of popular formats:

Audio: MP3, WAV, OGG, FLAC, AAC, M4A

Images: JPG, JPEG, PNG, WEBP, GIF, BMP, TIFF, SVG

Documents: PDF (compression & conversion)

Video: MP4, AVI, MOV, MKV (for GIF conversion)

We're continuously expanding format support based on user feedback and emerging standards in the digital media industry.

Does file quality decrease after conversion?

Quality implications depend on the specific conversion type:

Lossless conversions (e.g., PNG to PNG resize) - Zero quality degradation

Lossy conversions (e.g., to JPG or MP3) - You control quality settings. Our default settings are optimized to maintain perceptually identical quality while achieving significant file size reduction.

For critical quality preservation, use the highest quality settings available in each tool.

Can I batch convert multiple files at once?

Currently, most tools process one file at a time to maintain stability and optimal performance. However, batch processing capabilities are a high priority on our development roadmap.

For now, you can process multiple files sequentially, which is typically faster than traditional upload-wait-download cycles of cloud-based converters.

Are there any usage limits or restrictions?

No artificial limits. You can convert as many files as you want, as often as you want. There are no daily limits, no monthly quotas, and no restrictions on usage frequency.

The only practical limits are those imposed by your device's hardware capabilities (RAM, processor speed) and browser performance.

🔍 No Results Found

Sorry, we couldn't find any FAQs matching your search. Try different keywords or contact us if your question hasn't been answered.

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Still Have Questions?

If your question hasn't been answered in this FAQ, don't hesitate to contact our support team. We're here to help!

📧 Contact Us