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💬 Frequently Asked Questions (FAQ)
How fast will I receive a reply?
We respond to all user inquiries within 24–48 hours on business days.
Are the conversion tools on Converter Qu free?
Yes, 100% free with no registration required, no subscription plans, and unlimited everyday file processing.
Are my uploaded files stored on your servers?
No! Converter Qu is built entirely on modern client-side WebAssembly, HTML5, and JavaScript. Your files are processed locally within your browser and are never uploaded or retained on any server.
We typically respond within 1-2 business days. For urgent issues, we'll get back to you as soon as possible.